Privacy Policy

Personal Information: Name, email address, phone number, billing and shipping addresses when you create an account or make a purchase.

Order Information: Products purchased, transaction details, payment information (processed securely through our payment providers).

Website Usage: IP address, browser type, pages visited, time spent on site, referral sources through cookies and similar technologies.

Communications: Records of your interactions with our customer service team and any feedback you provide.

We use your information to:

• Process and fulfill your orders
• Provide customer service and technical support
• Send order confirmations and shipping updates
• Improve our website and product recommendations
• Send promotional emails (only with your consent)
• Comply with legal obligations and prevent fraud

We process your personal data based on:

• Contract Performance: To fulfill orders and provide services you've requested
• Legitimate Interest: To improve our services, prevent fraud, and provide customer support
• Consent: For marketing communications and non-essential cookies
• Legal Obligation: To comply with applicable laws and regulations

We may share your information with:

• Service Providers: Payment processors, shipping companies, and email service providers
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with mergers, acquisitions, or asset sales

We never sell your personal information to third parties for marketing purposes.

We use cookies and similar technologies to:

• Remember your preferences and login status
• Analyze website traffic and user behavior
• Provide personalized product recommendations
• Enable essential website functionality

You can control cookie preferences through your browser settings or our cookie consent banner.

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a machine-readable format
• Opt-out: Unsubscribe from marketing communications
• Restrict Processing: Limit how we use your data

To exercise these rights, contact us at privacy@soniclab.store

We protect your information using:

• SSL encryption for data transmission
• Secure payment processing systems
• Regular security assessments and updates
• Restricted access to personal data
• Employee training on data protection

We retain your personal information only as long as necessary for:

• Providing our services and customer support
• Complying with legal and regulatory requirements
• Resolving disputes and preventing fraud

Account information is typically retained for 7 years after your last activity, or until you request deletion.

Your information may be transferred to and processed in countries other than your own. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your privacy in accordance with applicable data protection laws.

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

We may update this privacy policy to reflect changes in our practices or legal requirements. We will notify you of material changes by email or through a prominent notice on our website.

If you have questions about this privacy policy or our data practices, please contact us:

• Email: privacy@soniclab.store
• Phone: +1 (555) 123-4567
• Mail: SonicLab Privacy Team, 123 Audio Street, Sound City, SC 12345